FAQ

We would love to have your player out for a free trial session. This allows us to meet your player on field and gives your family an opportunity to see our training in action. After the session, the coaching team will complete an evaluation and we will reach out to you within a couple of days to let you know all the best sessions for your player moving forward. You can either fill out our inquiry form in the “Contact Us” section on our website so that we can reach out and get the process started, or you can reach out via email/text/call so that we can direct you on how to reserve your free trial session.

This does require us to learn a little bit about your player so that we can pick the best session for their trial. Please do not sign your player up for a session without connecting with our team first as it’s possible that they won’t be able to train in that particular session.

The moment that your player is ready, our coaches will either let you know directly, or they’ll tell our off-field team to reach out to you! Our coaches are always keeping an eye on every player to make sure they’re challenged appropriately, and will be the first ones to let us know when it’s time to try the next level up.

There isn’t a set amount of time, it is fully dependent on the player. It can be quick for some players, but for most you can expect to be at the same level from 6 months to over a year. Try not to get too hung up on the levels and trust that your player is in the best group for their development, and that everybody else in the group is developing as well, keeping your player challenged in various ways. Every player will have their own individual strengths and weaknesses, but our job is to capitalize on their strengths, and develop their weaknesses. Consistency is key, and that is the biggest difference maker.

We do like for all of our players to be in a Salient jersey during sessions.

Our level of detail in our training sessions and our coaching team is what sets us apart. This is achieved in various ways: our coaching team has all played at the highest levels of the game bringing culturally rich playing experience to each training session coupled with low player-to-coach ratios allowing us to focus on getting any given detail right before moving on.

In our small group sessions, we have paired like skill level, so that every player is in an appropriately challenging training group even though they are all still focused on their individual development. In our team sessions, we partner with the team’s coach to identify the areas for improvement and we are focused on those specific technical training areas with the team’s overall success in mind. For example, a team session could be focused on footwork and first touch, or it could be focused on the team’s ability to move the ball out of the back.

We do offer private sessions, but primarily during holiday/summer breaks or for players who have the flexibility to train during the day. We do offer team sessions as well and we love to partner with your team’s coach to work to develop your team as a whole.

We do not have teams, we only offer technical training, which is supplemental to your team practices.

We have several different options ranging from as low as ~$18 per session to $40 per session. Our punchcard options are great for families that need a bit of flexibility as they offer a 45 day or 6 month expiration depending on which option is chosen. Our monthly autopays offer a discounted rate per session however they require consistency week to week, but can still be canceled at any time with 14 days notice. Consistency is how we make the most progress in your player! We also offer a single drop-in session rate. You can take a look at all of our options through the “Salient Touch Futbol Academy” app!

Our punchcards have a built in extension allowing 45 days to complete the sessions that are intended to be used within a 4 week period. Due to this, there are no extensions, rolled over sessions, or freezing sessions except due to injury, unexpected facility closure, or other extenuating circumstances.

There are no extensions of recurring payment dates for any reason except injury, unexpected facility closure, or other extenuating circumstances. We do offer a one-time freeze for up to one month per calendar year with 3 business days notice. Please inquire for more information.

If you use all of your sessions before the recurring date, you may purchase drop-ins at the rate your package is per session. This must be done manually by a Salient team member, just text us to help.

This must be done manually by a Salient team member, just text us to help! You can increase or decrease your number of monthly visits with your autopay at any time.

Small group session policy: You can cancel your small group session via the app. If you cancel at least 1 hour in advance, the session pass that was used will be returned to your profile. If you cancel with less than 1 hour notice OR no show your session, the pass will not be returned to your account under any circumstances.

Private session policy: Private sessions must be canceled 24 hours in advance. Any session canceled within the 24 hour window will be lost.

We understand that traffic and other life circumstances occur. However, after the session’s warm up (15 minutes into the session), we cannot add in any more players as we do not want any injuries to occur from an inadequate warmup. Additionally, we often have a list of waitlisted players that are on standby. Please text us if you’re running late - otherwise, we will give players 5 minutes of grace before giving their spot to the next standby player. If there isn’t a standby player, but a player is more than 15 minutes late, we unfortunately cannot add them to the training session. We always recommend arriving 5-10 minutes early to ensure this doesn’t happen!

You must book each of your sessions through the Salient app. The booking window closes 1 hour before the session starts. If you miss this window, you are able to contact us via text/email/call to see if we’re able to add your player in. If you show up to a session that you have not booked without reaching out to confirm that we are able to add your player in, we may not be able to add them in depending on the session size.